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Terms and Conditions of Sale Welcome to our online store. By making a purchase on this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before completing your transaction. 1. All Sales Are Final Due to the unique, one-of-a-kind nature of natural gemstones, minerals, specimens, and original artwork, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed and processed. 2. Natural Characteristics and Variations Gemstones and Specimens: Natural stones, crystals, and minerals are formed by geologic processes over millions of years. As such, they inherently feature natural inclusions, fractures, vugs, matrix rock, color zones, and structural variations. These characteristics are not considered defects; they are proof of authenticity and raw natural geometry. Handcrafted Art: All of our jewelry, polished stones, and paintings are handcrafted by the artisan. Minor variations in texture, finish, and shape are a natural part of the lapidary and artistic process. Photography and Display: We make every effort to display the colors and details of our products as accurately as possible under optimal lighting. However, actual colors may vary slightly depending on your monitor settings, device display, or natural ambient lighting conditions. 3. Shipping and Delivery Processing Time: Orders are typically processed and shipped within 3–5 business days, unless specified otherwise (e.g., custom orders). Shipping Carrier and Tracking: All orders are shipped via major carriers with tracking information provided upon dispatch. Damages in Transit: While we pack all unique specimens and artwork with extreme care to ensure safe transit, we are not liable for packages damaged, lost, or stolen during shipping. If your item arrives severely damaged due to carrier handling, please contact us within 48 hours of delivery with photographic evidence so we can assist you in filing an insurance claim with the carrier. 4. Payment Terms We accept major credit cards and verified digital payment methods as presented at checkout. Full payment is required before an item is packaged and shipped. All prices are listed in USD. 5. Limitation of Liability Our total liability to you for any claim arising from your purchase shall not exceed the total price paid for the specific item in question. We are not liable for any indirect, incidental, or consequential damages resulting from the handling, wear, or display of our products. 6. Modifications to Terms We reserve the right to modify these Terms and Conditions at any time without prior notice. The terms in effect at the time of your purchase will govern your transaction. --- Thank you for supporting authentic, veteran-crafted lapidary art and family field-collected specimens. Your trust and satisfaction in our craftsmanship are incredibly important to us.
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