Cookies and Privacy Policy
Last Updated: August 26, 2026
At Tumbled Travels, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you visit our website, shop with us, or sign up for our newsletter.
1. Information We Collect
We collect information strictly to provide you with a secure shopping experience and to keep you connected with our journey.
* Personal Information You Provide: When you make a purchase, we collect information such as your name, billing address, shipping address, payment details, and phone number. If you sign up for our newsletter, we collect your email address.
* Automatically Collected Data: When you visit our website, our hosting platform automatically collects basic operational details about your device, including your IP address, web browser type, and time zone, to ensure our site loads safely and correctly.
2. How We Use Your Information
We use your data strictly to support your experience with Tumbled Travels. We never sell, rent, or trade your personal information to third parties. We use it to:
* Fulfill Orders: Process payment details, arrange shipping, and provide you with invoices and order confirmations (and to prepare your stone's personalized story card).
* Our Newsletter: If you explicitly opt in to join our community newsletter, we use your email address to send you updates about our travels, rockhunting finds, new studio releases, or Craig's art. You can unsubscribe from these emails at any single click.
* Maintain Site Security: Monitor traffic to prevent fraud and ensure our website remains secure for all shoppers.
3. Third-Party Service Providers
We only share your information with essential, trusted service providers to help us run our store:
* E-Commerce & Hosting Services: We share order data with our web hosting platform to manage inventory and handle transactional operations.
* Secure Payment Processing: We use secure, industry-standard payment processors. We never see or store your full credit card information in our own systems.
4. What Are Cookies?
Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. They help your browser remember your preferences, keep your shopping cart active, and save you time when you return to our site.
5. How We Use Cookies
Because we do not use third-party behavioral advertising or tracking pixels, we use cookies purely for functional store health:
* Essential Store Cookies: These are necessary for the basic functionality of the store, such as keeping track of items in your shopping cart while you browse different pages. Without these, online checkout cannot function.
* Preference Cookies: These allow the website to remember choices you make (such as currency preferences or keeping you logged into a customer account).
6. Managing Your Cookies
You can set your browser to reject cookies, and you can remove existing cookies from your browser history at any time. However, please note that disabling essential cookies entirely may cause some features of our online store to stop functioning correctly during the checkout process.
7. Your Data Rights
Depending on your location, you have the right to access, correct, amend, or delete the personal information we hold about you (such as your newsletter profile or past order history). If you would like to exercise these rights or have questions about your data, please contact us directly through our website's contact form.